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What types of products do you offer?

Wildflower Green Naturals specializes in a curated selection of natural wellness products. Our offerings include soothing aromatherapy incense and healing perfume oils, all made from pure plant materials. We are dedicated to promoting holistic well-being through ancient remedies, such as Balm of Gilead, which are designed to enhance relaxation and rejuvenation for the mind, body, and spirit.

How can I ensure the quality of your products?

We prioritize quality in our products by sourcing only pure plant materials and adhering to strict manufacturing standards. Each product undergoes rigorous testing to ensure it meets our high-quality benchmarks. Our commitment to natural wellness means that we avoid synthetic additives, ensuring that our customers receive the most effective and safe products available.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required. For more details on the return process, please refer to our Returns Policy section.

Do you offer international shipping?

Yes, we currently ship to various countries. However, please note that shipping times for international orders may be extended due to customs and clearance processes. Customers are responsible for any customs duties and taxes that may apply to their orders.

How should I store your products for optimal longevity?

To maintain the quality and effectiveness of our natural wellness products, it is recommended to store them in a cool, dry place away from direct sunlight. Proper storage will help preserve the integrity of the essential oils and other natural ingredients, ensuring that you receive the maximum benefits from our products.

What should I do if I receive a damaged item?

If you receive a damaged item, please inspect your order immediately and contact us as soon as possible. We recommend documenting the damage with photographs and saving all packaging materials. This information will assist us in evaluating the issue and determining the appropriate resolution.

Can I exchange a product?

While we do not offer direct exchanges, the fastest way to obtain a different item is to return the product you have and, once the return is accepted, make a separate purchase for the new item. This process ensures that you receive the desired product without unnecessary delays.

How can I contact customer service?

You can reach our customer service team by emailing us at wildflowergreennaturals@gmail.com  or by calling us at 240.765.2400. We are here to assist you with any questions or concerns you may have regarding our products or services.